Privacy Policy
This Privacy Policy outlines how The Language Platform (TLP) collects, uses, shares and protects personal data obtained from its clients and website visitors. We are committed to protecting your privacy and ensuring the security of your personal information.
1. Data Collection:
We collect personal data from clients and website visitors to provide our services more effectively and to improve user experience. The types of personal data we may collect include:
– Contact information (such as names, email addresses, phone numbers and mailing addresses);
– IP address, country of residence and time zone;
– Billing information (i.e. credit card details, billing address and payment history);
– Information related to requested services (such as language preferences, type of documents, etc.); and
– Communication history (such as emails, messages and phone call records).
2. Use of Personal Data:
We use the collected personal data for the following purposes:
– Providing translation, interpretation and linguistic services;
– Processing payments and invoices;
– Communicating with clients;
– Improving our services and website functionality; and
– Complying with legal and regulatory requirements.
3. Data Sharing:
Your data will be treated as strictly confidential and will be shared internally among TLP employees and with third parties only in the following circumstances:
– With translators, interpreters, and linguistic experts who are contracted to work on client
projects;
– With payment processors to facilitate transactions;
– With legal or regulatory authorities in response to lawful requests or to comply with legal
obligations; and
– With service providers who assist us in operating our business (such as hosting providers,
IT support and marketing agencies).
We do not sell your personal information. Additionally, we do not provide any financial incentives or alter prices in exchange for keeping or selling your personal information.
4. Data Security:
We implement appropriate technical and organizational measures to protect personal data against
unauthorized access, disclosure, alteration or destruction. These measures include encryption,
access controls, and regular security assessments.
5. Data Retention:
We retain personal data for no longer than reasonably necessary for our ongoing business record- keeping purposes.
6. Your Rights:
You have the right to:
– Access and review your personal data;
– Rectify inaccuracies in your personal data;
– Request the erasure of your personal data;
– Object to the processing of your personal data;
– Restrict the processing of your personal data; and
– Receive a copy of your personal data in a structured, commonly used and machine- readable format.
7. Changes to this Privacy Policy:
We may update this Privacy Policy to reflect changes in our practices or legal requirements. We encourage you to review this Privacy Policy periodically for any updates. The date of the most recent update will be posted on our website.
8. Contact Us:
If you have any questions, concerns, or requests regarding this Privacy Policy or our data processing practices, please contact us at info@languageplatform.com.
By using our website and services, you consent to the collection, use and sharing of your data as described in this Privacy Policy.
Thank you for choosing to collaborate with The Language Platform. We highly value your privacy and are dedicated to maintaining the confidentiality and security of your personal information.